Quick Start Guide
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Last updated: August 30, 2017
Download the Quick Start Guide here. Overview Ring Up by NCR Silver is a mobile payment solution with two components: 1. The Ring Up Bluetooth credit card reader 2. The Ring Up mobile application This guide assumes you have already ...Read Article
How Do I Know How Much Battery Life I Have?
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Last updated: May 17, 2017
If the Ring Up reader is on all the time and limited transactions are performed (for instance, six per hour or one sales transaction every 10 minutes), a fully-charged Ring Up Reader should last 6-8 hours. When the battery is ...Read Article
What Do The Different Colored Lights On My Reader Mean?
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Last updated: May 16, 2017
Blue: the blue lights indicate status related to connecting the reader to a device Blinking blue light: The reader is ready to connect to a mobile device (but not yet connected) Solid blue light: The reader has successfully connected to ...Read Article
How Do I Know If My Ring Up Reader is Connected?
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Last updated: May 16, 2017
The Ring Up App has an icon in the top right corner that indicates the reader’s connection status. Reader Connected: Reader Disconnected:Read Article
What Types of Payment Can I Take With My Ring Up Reader?
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Last updated: May 16, 2017
You can accept magnetic stripe & EMV (chip and signature) chip cards that are branded Visa, Mastercard, Discover, or American Express. You cannot accept store braded gift cards that do not have the Visa, Mastercard, Discover, or AMEX logo.Read Article
List of Compatible Devices
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Last updated: May 16, 2017
Below is a list of devices that are compatible with Ring Up: Apple iPad Air 4G Apple iPad Mini Apple iPad Mini 2 Apple iPad Pro 9.7 Apple iPhone 4S Apple iPhone 5C Apple iPhone 5S Apple iPhone 6Plus Apple ...Read Article
How to Refund a Transaction
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Last updated: May 16, 2017
1. Open the slide out menu and tap History. 2. Look for the transaction by searching transaction details or scrolling through the history. 3. Tap on the transaction. 4. Tap Issue Refund. 5. Enter the refund amount. If it is ...Read Article
How to Re-send a Receipt for a Completed Transaction
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Last updated: May 16, 2017
1. Open the slide out menu and tap History. 2. Look for the transaction by searching transaction details or scrolling through the history. 3. Tap on the transaction. 4. Tap Send Receipt. 5. Enter an email address to send the ...Read Article
How to Review Transaction History
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Last updated: May 16, 2017
You can view a history of transactions by opening the slide out menu and tapping History. From here, you can send receipts and refund customers when needed. Load time is based on the strength of your internet connection. Tap a ...Read Article
How To Complete A Sale
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Last updated: May 16, 2017
1. Once each item added to the sale, tap Tap to Proceed. You will be able to review the order totals or add transaction information before closing the sale. 2. You can tap Discount or Tax to adjust the amounts. ...Read Article